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Refund policy
Return, Refund & Exchange Policy
Last Updated: February 27, 2026
We truly pray you love your Jesus My Rock Co. apparel. Because each item is made to order especially for you, our return policy is designed to protect both our customers and our small business.
Size Exchanges (14 Days)
We are happy to offer size exchanges only within 14 days of delivery.
To qualify for a size exchange:
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Item must be unworn
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Item must be unwashed
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Tags must remain attached
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Item must be in original condition
Customers are responsible for return shipping costs for size exchanges.
At this time, we do not offer refunds for sizing issues.
Returns for Preference
Because each item is made to order, we are unable to accept returns or issue refunds due to:
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Change of mind
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Style preference
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Color preference
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Ordering the wrong item
Thank you for understanding and supporting our small business model.
Damaged, Defective, or Incorrect Items (30 Days)
If your item arrives:
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Damaged
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Defective
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Or you receive the wrong item
Please contact us within 30 days of delivery at:
Include:
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Your order number
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Clear photos of the issue
If the issue is verified, we will gladly replace the item or issue a refund. We will cover shipping costs for approved damaged or incorrect item claims. We truly apologize for missing the mark!
Non-Returnable Items
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Worn or washed items
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Items without original tags
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Final sale or clearance items (if applicable)
Questions?
Please reach out to:
Info@jesusmyrockco.com
We are always happy to help.