Shipping Policy

Last Updated: February 27, 2026

Thank you for shopping with Jesus My Rock Co.
We are honored to serve you! Rest assured that each item is made to order with intention and care.

Order Processing & Production Time

All items are made to order. Please allow 5–10 business days for processing and production before your order ships.

Orders begin processing 24 hours after they are placed. If you need to request a change or cancellation, please contact us within that 24-hour window. While we cannot guarantee changes after processing begins, we will always do our best to assist you.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Time

Once your order has shipped, standard U.S. delivery typically takes 3–5 business days, depending on your location.

Expedited shipping options may be available at checkout.

Please note that shipping times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer promotional free shipping during select times at our discretion.

Shipping Responsibility

Jesus My Rock Co. is not responsible for:

Carrier delays
Lost or stolen packages marked as delivered
Incorrect shipping addresses provided at checkout
Delays caused by weather or other circumstances outside of our control

If you experience an issue with your shipment, please contact us at info@jesusmyrockco.com and we will gladly assist you.

Shipping Locations

We currently ship within the United States.

Return & Exchange Policy

Last Updated: February 27, 2026

We truly pray you love your Jesus My Rock Co. apparel. Because each item is made to order especially for you, our return policy is designed to protect both our customers and our small business.

Size Exchanges (14 Days)

We are happy to offer size exchanges only within 14 days of delivery.

To qualify for a size exchange:

Item must be unworn
Item must be unwashed
Tags must remain attached
Item must be in original condition

Customers are responsible for return shipping costs for size exchanges.

At this time, we do not offer refunds for sizing issues.

Returns for Preference

Because each item is made to order, we are unable to accept returns or issue refunds due to:

Change of mind
Style preference
Color preference
Ordering the wrong item

Thank you for understanding and supporting our small business model.

Damaged, Defective, or Incorrect Items (30 Days)

If your item arrives:

Damaged
Defective
Or you receive the wrong item

Please contact us within 30 days of delivery at:

Info@jesusmyrockco.com

Include:

Your order number
Clear photos of the issue

If the issue is verified, we will gladly replace the item or issue a refund to your original form of payment. We will cover shipping costs for approved damaged or incorrect item claims. We truly apologize for missing the mark!